Privacy Policy

1. Introduction

The ARETE Program (“we”, “our”, or “us”), operated by Bill Bistak, RTP, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our self-directed sleep workbook program at areteprogr7398.builtwithrocket.new.

By accessing or using the ARETE Program, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the program.

2. Information We Collect

2.1 Information You Provide

• Account information: Your name and email address when you register.
• Program responses: Your answers, reflections, and progress data entered across the five program phases.
• Listening Service applications: Information you submit when applying for the Listening Service, including sleep history and relevant background.

2.2 Automatically Collected Information

• Usage data: Pages visited, features used, and session duration, collected via Google Analytics.
• Device information: Browser type, operating system, and IP address for security and analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the ARETE Program workbook and your personal progress.
• Send program-related emails, including weekly progress reminders and Listening Service follow-ups (via Resend).
• Respond to your inquiries and support requests.
• Improve the program based on aggregated, anonymised usage patterns.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Your data is stored securely using Supabase, a cloud database provider with industry-standard encryption at rest and in transit. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Health Information Notice

6. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session and analyse program usage via Google Analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the program may not function properly without cookies.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for email communications at any time by contacting us.

To exercise any of these rights, please contact us at billbistak.com.

8. Third-Party Services

We use the following third-party services:

• Supabase — database and authentication
• Resend — transactional email delivery
• Google Analytics — anonymised usage analytics

Each of these services has its own privacy policy governing how they handle data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the program after changes constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy, please contact us through billbistak.com.